Darcel Jackson is the Manager of Patient and Family Centered Care at Children's National Hospital in Washington, DC. She works to ensure that patient and family voices are meaningfully integrated into clinical practice and quality improvement efforts across the organization. Darcel co-developed the Hair For You initiative to help establish scalp assessment and hair care practices that reflect the diverse textures, traditions, and needs of the children we serve. With more than 18 years of experience in healthcare transformation, and lived experience as a parent of a child with medical complexity, she brings both professional leadership and personal insight to advancing dignity, partnership, and shared decision-making in pediatric settings.

Dr. Reneé Roberts-Turner, DHA, RN, NE-BC, FADLN, serves in executive nursing leadership at Children's National Hospital in Washington, DC. She oversees Nursing Excellence, professional practice, research, and quality initiatives across the organization. Dr. Roberts-Turner developed and led the implementation of the Hair For You competency, a nursing practice standard integrating scalp and hair assessment into routine clinical care. Her work focuses on strengthening holistic nursing practice, advancing professional standards, and improving measurable patient outcomes across pediatric settings.

In a joint role as Executive Director, Institute for Innovation, and Senior Vice President, Research & Analytics at Press Ganey, Deirdre is responsible for advancing the understanding of the entire patient experience, including patient satisfaction, clinical process, and outcomes. Mylod partners with leading healthcare providers to study and implement transformative concepts for improving the patient experience.

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Aliquam a risus et purus imperdiet fringilla in nec odio. Nullam malesuada, ipsum sit amet mollis sollicitudin, neque nisi congue mi, vitae fringilla sapien enim vitae risus. Nam accumsan congue nisi. Maecenas urna ligula, tristique non ullamcorper ac, efficitur sit amet velit. Donec vestibulum cursus eros, vel feugiat arcu interdum vestibulum.

Aliquam a risus et purus imperdiet fringilla in nec odio. Nullam malesuada, ipsum sit amet mollis sollicitudin, neque nisi congue mi, vitae fringilla sapien enim vitae risus. Nam accumsan congue nisi. Maecenas urna ligula, tristique non ullamcorper ac, efficitur sit amet velit. Donec vestibulum cursus eros, vel feugiat arcu interdum vestibulum.