Reducing variation and hardwiring safety into daily operations with a Clinical Operating System
03/10/2026 18:00:00 UTC | 60 mins
Many organizations still struggle to hardwire safety into daily operations. Variation is tolerated. Leadership practices – and support – differ widely. And safety often lives in silos, disconnected from how work actually gets done.
It’s time to move beyond this approach and stop permitting this variability.
They’ll discuss how Prisma Health incorporates safety initiatives into their broader clinical operating system, creating the conditions for sustained safety improvement. Dr. Gleason will share what it took to move from intention to execution, and how consistency, not complexity, became the catalyst for safer care.
In this month’s HRLS webinar, Press Ganey’s Dr. Tejal Gandhi and Prisma Health’s Dr. Jon Gleason will discuss how safety fits within a broader, executive-backed, technology-enabled clinical operating system—one that aligns teams around shared goals, standardizes how care is delivered, and ensures accountability to consistent standards every day.
They’ll discuss how Prisma Health designed a system that helps organizations move beyond episodic safety efforts to consistent, organization-wide execution, creating the conditions for sustained safety improvement. Dr. Gleason will share what it took to move from intention to execution, and how consistency, not complexity, became the catalyst for safer care.
