Press Ganey

The state of healthcare safety 2026

05/06/2026 17:00:00 UTC | 60 mins

“First, do no harm” is medicine’s enduring promise, but safety is not sustained by intention alone. It is built, reinforced, and protected by the systems that leaders design and the cultures they shape.

Join us for this webinar where we’ll explore findings from Press Ganey’s “State of Healthcare Safety 2026.” Drawing on national data spanning safety culture, workforce engagement, event reporting, safety outcomes, and patient experience, the session will examine how subtle shifts in culture, communication, reporting behaviors, and workforce stability signal future performance—long before harm becomes visible.

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What you will take away

Interpret national safety data trends to identify leading indicators of performance and emerging risks.
Examine the relationship between reporting culture, learning system strength, and safety outcomes to understand how high-performing organizations create a virtuous cycle of reliability.
Identify how to help prioritize executive and board-level actions that strengthen culture, build social capital, reinforce accountability, and hardwire systems that sustain safety performance and workforce stability over time.

Featured speakers

Dr. Tejal Gandhi, MD, MPH, CPPS
Chief Safety Officer
Press Ganey

As Chief Safety and Transformation Officer, Dr. Gandhi, MPH, CPPS is responsible for improving patient and workforce safety, and developing innovative healthcare transformation strategies. She leads the Zero Harm movement and helps healthcare organizations recognize inequity as a type of harm for both patients and the workforce. Dr. Gandhi also leads the Press Ganey Equity Partnership, a collaborative initiative dedicated to addressing healthcare disparities and the impact of racial inequities on patients and caregivers. Before joining Press Ganey, Dr. Gandhi served as Chief Clinical and Safety Officer at the Institute for Healthcare Improvement (IHI), where she led IHI programs focused on improving patient and workforce safety.

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